Signed in as:
filler@godaddy.com
Doctor led and Doctor delivered, but we don't charge more for being experts!
Average weight loss of 19kg in 6 months¹
Doctor led and Doctor delivered, but we don't charge more for being experts!
Average weight loss of 19kg in 6 months¹
👩⚕️ Expert Leadership
Our lead clinician helped write the licences for modern weight loss medicines and was directly involved in the NICE process that brought weight loss medicines into the NHS. No other UK clinic offers this level of expertise.
Unlimited messages to a clinician, constant help and advice when you need it.
🏥 Trusted & Accredited
We were the first fully accredited online weight management clinic in Wales, inspected and approved by Healthcare Inspectorate Wales.
📊 Proven Results
Our first 100 patients achieved an average of 19kg weight loss in six months. These results were recognised and presented at the European Congress on Obesity 2025.
💡 Long-Term Success
96% of patients stayed on treatment for at least six months¹, showing that our supportive, doctor-led model really works.
⚡ Convenient Support
No waiting rooms, no delays — just direct access to your doctor through video, WhatsApp, text, or email whenever you need advice.
You will receive a monthly consultation from a weight loss doctor as a minimum. If suitable your medication will be delivered directly to you. We will help you to lose weight. We will not only provide you with weight loss tips but to change your lifestyle for the better.
Obesity is a manageable disease, and the options for treating obesity are increasingly growing, supporting the two phases of weight management – weight loss and weight maintenance. A holistic solution to treating obesity includes early diagnosis, lifestyle and behavioural interventions, pharmacotherapy and potentially bariatric surgery.
At weight loss Wales, our mission is to provide high-quality healthcare services to our patients. We strive to make our patients feel comfortable and cared for during every contact.
The purpose of the clinic is to provide access to a doctor led, virtual, medical weight loss service.
All patients will be offered a review by a doctor on a monthly basis. They will be offered weight loss, diet and exercise advice and access to an online doctor. If needed, indicated and wanted using a shared management plan they can be prescribed weight loss medication. Patients would only be offered evidence based treatments under the supervision of a doctor with appropriate advice and safety netting. The services offered will be aligned with medical best practice and evidence. Patients will be assessed and a shared management plan for weight loss will be made. Patients' will have unlimited touch points with help of a clinician available when needed. Being a virtual clinic the mode of communication will be led by the patient and what suits their individual needs. Patients will be given full advice during the consultations and provided with written information. They can choose to stop the treatment at any point. Patients will be assessed at all stages as suitable to start or continue the programme.
At weight loss Wales, our philosophy is centred around personalised care that addresses the unique needs of each patient. We believe in taking a holistic approach to healthcare that considers the physical, emotional, and mental wellbeing of our patients.
We only charge you for what you need and can price match for a similar service which is a consultation with a weight loss doctor and ongoing unlimited support from a doctor. We only provide consultations from real doctors.
Dr Alun Davies qualified in medicine in 2007 and as a GP in 2012. Since 2017 he has worked within the pharmaceutical industry space in the UK and abroad. His interests include sports and exercise medicine, aesthetic medicine and weight management having been involved and co authored numerous publications in the space of GLP-1 RAs and dual agonists for diabetes and weight management. He is programme lead and lecturer for the University of South Wales obesity and weight management post graduate courses. His philosophy is on a person centred and evidence based approach to weight management and health.
1. Encourage equality, diversity and inclusion throughout the clinic.
2. Create a working environment and an environment for receiving treatment which is free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all are recognised and valued.
3. Take seriously complaints of bullying, harassment, victimisation and unlawful discrimination by patients, fellow employees, customers, suppliers, visitors, the public and any others in the course of the organisation’s work activities.
Such acts will be dealt with as misconduct under the organisation’s grievance and/or disciplinary procedures, and appropriate action will be taken. Particularly serious complaints could amount to gross misconduct and lead to dismissal without notice.
Further, sexual harassment may amount to both an employment rights matter and a criminal matter, such as in sexual assault allegations. In addition, harassment under the Protection from Harassment Act 1997 – which is not limited to circumstances where harassment relates to a protected characteristic – is a criminal offence.
4. Make opportunities for training, development and progress available to all staff, who will be helped and encouraged to develop their full potential, so their talents and resources can be fully utilised to maximise the efficiency of the organisation.
5. Make decisions concerning clinical care on sound scientific evidence and experience.
6. Review employment practices and procedures when necessary to ensure fairness, and also update them and the policy to take account of changes in the law.
7. Monitor the make-up of the workforce regarding information such as age, sex, ethnic background, sexual orientation, religion or belief, and disability in encouraging equality, diversity and inclusion, and in meeting the aims and commitments set out in the equality, diversity and inclusion policy.
Monitoring will also include assessing how the equality, diversity and inclusion policy, and any supporting action plan, are working in practice, reviewing them annually, and considering and taking action to address any issues.
Last updated: 06 November 2025
Weight Loss Wales (“we”, “us”, “our”) is a private, fully remote, Healthcare Inspectorate Wales (HIW)-registered weight management clinic. We provide medical assessments, digital consultations, prescribing services, and ongoing weight management support.
Scope of services
We provide evidence-based obesity management, including virtual consultations, medication prescribing (when clinically appropriate), and ongoing follow-up. All consultations are remote (video, phone, WhatsApp, SMS, or email). We are not an emergency service. For emergencies, call 999, or 111 for urgent medical advice.
Eligibility and responsibilities
You must be 18+ and a UK resident. You agree to provide complete and accurate health information and report new medical issues or side effects promptly. You must follow treatment and safety guidance.
Clinical assessment and prescribing
Prescriptions are issued only when clinically appropriate. We may request laboratory tests before or during treatment. Off-label use is discussed and consented separately. We may withhold or discontinue treatment for safety reasons.
Medicines, delivery, and refunds
Medicines are dispensed by independent partner pharmacies. Once a prescription-only medicine (POM) has been dispensed, it cannot be returned or refunded, except where required by law. For delivery issues, contact the dispensing pharmacy.
Devices, pens, and needles
If a device appears faulty, stop using it immediately and retain packaging. Contact the device manufacturer for troubleshooting, replacement, or warranty support. Inform the dispensing pharmacy and Weight Loss Wales so we can advise clinically and complete pharmacovigilance reporting.
Fees, payments, and vouchers
Fees are shown on our website. Payment is required at booking. Promotional vouchers are non-transferable and have no cash value.
Cancellations and rescheduling
Care communications (WhatsApp & Email)
We provide remote care via WhatsApp, email, SMS, phone, and our patient portal. By using our service, you consent to these channels for clinical communication. These are not for emergencies. You may update preferences anytime.
Marketing communications (opt-in)
With your explicit consent, we may send promotional or educational messages via email, WhatsApp, or SMS. You can unsubscribe or reply STOP anytime although we will still need open communication for clinical care.
Safety and emergencies
Report side effects promptly during clinic hours. For emergencies, call 999 or go to your nearest A&E.
Data protection and privacy
We comply with UK GDPR and the Data Protection Act 2018. We are the data controller for clinical records. Marketing messages are sent only with your consent. See our Privacy Policy for details.
Complaints
Complaints should be sent via the contact page. If unresolved, contact Healthcare Inspectorate Wales (HIW).
Liability
We are not liable for device defects, courier delays, or events beyond our control. Manufacturer warranty decisions rest with the manufacturer.
Governing law
These Terms are governed by the laws of England and Wales.
---
Weight Loss Wales.com
HIW Accredited
1. Davies, A.L. (2025) ‘Innovative digital weight management: real-world outcomes from Weight Loss Wales’, Obesity Facts, 18(Suppl 1), p. LBP4.086. Presented at the 32nd European Congress on Obesity (ECO 2025), Málaga, Spain, 11–14 May
2. Davies AL. Innovative Digital Weight Management: Real-World Outcomes from Weight Loss Wales. Presented at: European Congress on Obesity (ECO); 2025 May; Venice, Italy.
